Shipping policy

Shipping and Return Policy

### Returns Policy

Our returns policy is valid for 3 days from the date of delivery. Only in cases where the products delivered to you are incorrect, or damaged , or if once opened and seal is tampered we do not consider return requests due to the sacred nature of our products that mostly inclines with spiritual and divine purposes. You would need to notify us of the same within 48 hours after you receive the product. We would need clear pictures either sent to us on mail or whatsapp to raise a ticket regarding this.

- **How to Initiate a Return or Exchange:**

  - To request a return or exchange, please contact us at petalvedascents@gmail.com or send a WhatsApp message to +91 9266723668. Include your order number and photos of the item you wish to return or exchange, along with the reason.

  - We will organize a reverse pick-up of the product within 2-4 working days.

Please note, reverse pick-up is available only in cases of defective or incorrectly delivered products.

-**How to cancel an order?**

-Please note, once an order is placed, it cannot be cancelled. For return policy, please refer to the information below.

### Shipping Information

We strive to ship all orders within 72 hours. If there are any delays due to item unavailability or other issues, we will notify you through email or WhatsApp with the updated dispatch date.

Typically, our courier partners deliver most orders within 0 to7 working days from when they are dispatched.